Do you want to find out what people think about you without leading them? Use the ‘Comment’ feature and give your customers the freedom to answer the question as they choose.
The comment question is often used as a follow-up question. It provides more information about why a certain answer was given and let's people speak more extensively about their opinion.
An example below where a comment is used after the Sentiment question:
and the view as the respondent will see and answer this;