Normally we advise our customers to let respondents decide if they want to answer a specific question or not. This leads to higher response rates and flexibility for your respondents.
However, in some cases answers are necessary in order to achieve the purpose of the form. For example, if you want to follow-up on specific customer feedback by phone and need to collect someone's phone number.
How can I make a question required?
Making a question required is easy. Just click on the 'Edit question settings' icon for a specific question.
The following window will open:
Click on the checkbox and then click on the 'Ok' button. An asterisk (*) will appear behind the specific question to indicate that the question is now a required question.
What happens when a person tries to skip a required question?
Respondents will see asterisks after the required questions, indicating the question is mandatory. If they try to skip the question, they will get a clear error message as shown below.
The default error message is 'Deze vraag is verplicht'. You can change the required question error message under Form settings > Error messages.