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15 articles in this collection
Written by
Yori Högemann
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How the NPS, CES, Sentiment and Rating Score are calculated
Calculation of the different scores in CloseAlert
Written by
Yori Högemann
Updated over a week ago
View Multiple Choice Results
Single answers and Multiple answers and the Multiple Choice export
Written by
Yori Högemann
Updated over a week ago
View Results in a Specific Date Range
Use the Date Picker on your Results page or for Campaign specific Results
Written by
Yori Högemann
Updated over a week ago
Top 10 Keywords
How the Selection of Keywords Works
Written by
Yori Högemann
Updated over a week ago
Sorting
Sort your results and forms by name, date, amount of responses or score
Written by
Yori Högemann
Updated over a week ago
Search for Emails or Forms
Written by
Yori Högemann
Updated over a week ago
View results per category
How to view your Email satisfaction results
Looking at the Results of your Emails
Written by
Yori Högemann
Updated over a week ago
How to view your In-email content results
Written by
Yori Högemann
Updated over a week ago
How to view your Customer journeys results
Written by
Yori Högemann
Updated over a week ago
How to view your Customer relationships results
Written by
Yori Högemann
Updated over a week ago
Manage results
Manage your results with folders
Compare results by making use of folders, explaining folder stats
Written by
Yori Högemann
Updated over a week ago
Automatically move emails into the right folders with folder rules
Save time moving emails into folders manually by setting up folder rules
Written by
Yori Högemann
Updated over a week ago
Delete Results
How to manually remove responses in bulk or individually
Written by
Yori Högemann
Updated over a week ago
Manually Export Results to Excel
Learn how to manually export results per campaign, folder or of all results
Written by
Yori Högemann
Updated over a week ago
Manually forward comments to act on individual feedback messages
Written by
Yori Högemann
Updated over a week ago