Results | CloseAlert Help Center

Results

15 articles in this collection
Written by Yori Högemann and Djoeke Kingma

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How the NPS, CES, Sentiment and Rating Score are calculated

Calculation of the different scores in CloseAlert

Written by Yori Högemann
Updated over a week ago

View Multiple Choice Results

Single answers and Multiple answers and the Multiple Choice export

Written by Djoeke Kingma
Updated over a week ago

View Results in a Specific Date Range

Use the Date Picker on your Results page or for Campaign specific Results

Written by Djoeke Kingma
Updated over a week ago

Top 10 Keywords

How the Selection of Keywords Works

Written by Yori Högemann
Updated over a week ago

Sorting

Sort your results and forms by name, date, amount of responses or score

Written by Djoeke Kingma
Updated over a week ago

Search for Emails or Forms

Written by Yori Högemann
Updated over a week ago

View results per category

How to view your Email satisfaction results

Looking at the Results of your Emails

Written by Yori Högemann
Updated over a week ago

How to view your In-email content results

Written by Djoeke Kingma
Updated over a week ago

How to view your Customer journeys results

Written by Djoeke Kingma
Updated over a week ago

How to view your Customer relationships results

Written by Djoeke Kingma
Updated over a week ago

Manage results

Manage your results with folders

Compare results by making use of folders, explaining folder stats

Written by Djoeke Kingma
Updated over a week ago

Automatically move emails into the right folders with folder rules

Save time moving emails into folders manually by setting up folder rules

Written by Djoeke Kingma
Updated over a week ago

Delete Results

How to manually remove responses in bulk or individually

Written by Djoeke Kingma
Updated over a week ago

Manually Export Results to Excel

Learn how to manually export results per campaign, folder or of all results

Written by Djoeke Kingma
Updated over a week ago

Manually forward comments to act on individual feedback messages

Written by Djoeke Kingma
Updated over a week ago