CloseAlert

Yori Högemann

How to add and manage users, roles and permissions

Deleting a User from the CloseAlert Dashboard

Explaining how to create multiple templates, add a logo, change color, add background images and change the font type

Where to manage ESP merge tags, HTTPS or HTTP connection and Iframe settings

Explaining standard merge tags in use, how to set the correct merge tags for your ESP, and remove unwanted merge tags

How to manage the HTTP or HTTP(S) URL for the CloseAlert form

How to dis- or enable Iframe and why should you want to?

How you can send along available data from your ESP to your customer feedback results in CloseAlert

Learn how to setup automated data exports for CloseAlert results via FTP/SFTP on one or all forms

Include a privacy policy on all forms explaining whether the feedback is anonymous and what the data is used for

Set a time frame for keeping PII (Personal Identifiable Information) data stored on the CloseAlert servers

Automatically import your CloseAlert feedback responses

Whitelist specific domain names which you are using in your feedbackforms

Find answers and get help from Intercom Support and Community Experts

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